At Walking on Water, we believe no one should have to navigate the healthcare journey alone.
Whether you're facing a new diagnosis, recovering from a hospitalization, exploring senior living options, or making end-of-life decisions for someone you love, these moments can feel overwhelming. Questions come quickly, emotions run high, and knowing where to turn isn't always clear.
That's where we come in.
Walking on Water was founded by a mother-and-daughter team with a shared passion for serving others through compassion, advocacy, and guidance. Together, we bring a unique blend of clinical expertise, leadership, and personalized support to help families navigate every stage of the healthcare journey with confidence.
Our mission is simple: to help families make informed decisions, reduce stress, and ensure their loved ones receive the right care at the right time.
About Walking On Water
Meet Our Founders
Tiffanie Cross RN, BSN
FounderWith more than three decades of nursing experience, Tiffanie has dedicated her career to caring for patients and leading healthcare teams with excellence and compassion.
Her experience spans bedside nursing, hospital leadership, case management, hospice care, and executive leadership, including serving as Vice President of Shared Services for a large hospice organization.
Her clinical expertise and deep understanding of the healthcare system allow Walking on Water to provide trusted guidance during some of life's most difficult moments.
Kai's passion has always been building meaningful relationships and helping people feel seen, supported, and understood.
With a background in client relationship management, business development, and strategic growth, she brings an advocate's heart and a commitment to delivering a concierge-level experience for every family.
FounderKai Lackey
Together, Kai and her mother recognized a growing need: families often feel overwhelmed trying to navigate healthcare decisions on their own. They created Walking on Water to bridge that gap—combining clinical knowledge with compassionate guidance to help families move forward with clarity and confidence.
What We Do
We are independent healthcare advocates, helping families navigate every step of the care journey.
Our services include:
Personalized healthcare navigation
Care planning and coordination
Hospital and rehabilitation transitions
Senior living guidance
Medical appointment advocacy
Hospice and end-of-life navigation
Caregiver education and support
Connections to trusted community resources
Unlike organizations that only provide one service, we remain focused on one priority: helping your family determine the next best step based on your unique situation.
Why Families Choose Us
Families don't just need information—they need someone who will walk alongside them.
At Walking on Water, we believe every family deserves an experienced advocate who listens with compassion, provides honest guidance, and helps transform uncertainty into confidence.
Whether you need one conversation or ongoing support, we're here to help you navigate the journey with clarity, dignity, and peace of mind.
Because no one should have to walk this path alone.
Ready to Take the First Step?
Fill out the form now and a Care Navigator will contact you to learn more.